What's New | Biashara Chats

Featured

June 2026

Forever Free — run your inbox at no cost

Every workspace now starts on a Forever Free plan — no trial countdown, no credit card required. Connect WhatsApp, manage leads, and collaborate from the team inbox while you grow. Upgrade only when you need broadcasts, AI triage, or extra seats.

Free forever — core inbox, leads, and WhatsApp messaging
Up to 3 team seats for shared inbox collaboration
Paid plans unlock broadcasts, AI lead scoring, and more capacity

See Forever Free & paid plans →

June 2026

Refreshed dashboard

The workspace home screen has a cleaner layout with faster access to what matters — open conversations, follow-ups, and performance at a glance.

Clearer hierarchy and spacing for daily workflows
Quicker paths into inbox, leads, and reports
Built for teams who live in the dashboard all day

June 2026

Checkpoints in chat

Mark important moments inside a conversation with checkpoints — handoffs, decisions, or follow-up reminders pinned right in the thread so nothing gets lost in scroll.

Drop a checkpoint on any message in the thread
Drag to reposition as the conversation moves on
Colour-coded notes your whole team can see

June 2026

Richer message support

The inbox now handles more of what customers send on WhatsApp — including message types that used to slip through silently.

Emoji reactions received from leads are captured and displayed
Forwarded messages are detected and shown with context
Better fidelity for mixed media and conversational threads

June 2026

WhatsApp Coexistence

Link your WhatsApp Business number without removing the app from your phone. Keep chatting on mobile while your team works from the dashboard.

Enable coexistence during Meta embedded signup
Messages sync between phone and team inbox

Learn about Coexistence →

June 2026

Integration API (early access)

Connect external tools with scoped API keys — create and read leads programmatically today; more endpoints are on the way.

Settings → Integrations (when enabled for your workspace)
v1: create and fetch leads with audit logging

Contact support to enable API access →

June 2026

Platform upgrade

Biashara Chats runs on faster, more reliable infrastructure. Your account, conversations, and workspace data are intact — sign in with the same email as before.

Improved performance for inbox, broadcasts, and reports
More stable WhatsApp webhooks and message delivery