Customer Success

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Direct Support

Fast, technical responses — whether it's a bug report or a feature request.

Frequently Asked Questions

Navigate to your workspace Settings > WhatsApp Integration. Click on the 'Automated Setup' button. You'll be guided through a quick Meta Embedded Signup flow to link your phone number to Biashara Chats without any coding.

Yes! You can instantly sync your active desktop session to your mobile device. Click your user menu in the header, select the QR Sync option, and scan the 'Share Session via QR' code from your mobile browser.

Your service won't go offline, but you will need to upgrade to add more agents or fully manage leads beyond your tier's limits. Upgrades can be done seamlessly from the Billing dashboard.

The AI Triage automatically routes and scores incoming chats based on conversation intent. It also prepares smart reply suggestions for your agents, allowing them to respond to common inquiries faster.

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